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Terms of use

Last updated: [Date of publication]

Draft — needs legal review before publishing.

These terms are an agreement between you and [Company legal name], [registered address], [Province/State], [Country] (“Voke”, “we”, “us”). They cover the Voke iPhone app, the website at voke.co and the services behind them, including Voke’s connection for AI apps.

By creating an account or using Voke, you agree to these terms and to the privacy policy. If you don’t agree, don’t use Voke.

1. What Voke is

Voke shows you health data from the sources you connect, such as Apple Health and Google Health. It lets you share chosen parts of that data with people you invite, ask questions about it, and connect AI apps that can read it.

2. Voke isn’t medical advice

Voke isn’t a medical device, and nothing in it is medical advice, diagnosis or treatment. Scores, summaries, heart events and AI answers are estimates from consumer devices. They can be wrong or incomplete, and AI answers in particular can be mistaken.

Don’t use Voke to diagnose or treat any condition, or to decide whether to get care. Talk to a doctor or other qualified health professional about your health. In an emergency, call your local emergency number.

3. Who can use Voke

You must be at least [18] years old, and able to make a binding agreement where you live.

4. The beta

Voke is in beta. Features may change, break or be removed, and data may be lost. We may limit or end the beta at any time. Please don’t rely on Voke as the only copy of your health data; your sources (Apple Health, Google) keep their own copies.

5. Your account

  • You sign in with Apple. Keep your Apple account and your iPhone secure.
  • You’re responsible for what happens on your account and the devices you sign in on. If you lose a device, sign out of other devices in your account settings.
  • Only connect health data that’s yours.

6. Your data

  • Your health data is yours. You give Voke permission to store, process and display it only to provide the service as described in the privacy policy: to show it to you, to the people you choose to share with, and to the AI features and AI apps you use.
  • You can delete your account and your data at any time (see section 12).

7. Sharing with other people

  • You decide what you share and with whom. Only invite people you trust, and only share what you’re comfortable with them seeing.
  • Data others share with you is theirs. Use it only to view it in Voke. Don’t copy, publish or pass it on without their permission, and don’t use it against them.
  • When someone stops sharing with you, you lose access. Voke also deletes your Ask Voke messages that used their data.

8. AI features

  • Ask Voke and the morning summary are written by an AI model. They can be wrong. Check anything important with a professional.
  • AI apps you connect (such as Claude or ChatGPT) are run by other companies. Your use of them is governed by their terms and privacy policies. Voke isn’t responsible for what those apps do with data you let them read, or for their answers.
  • You can turn off AI features at any time in your account settings.

9. Acceptable use

Don’t:

  • try to read data that wasn’t shared with you, or get around Voke’s sharing settings;
  • interfere with or overload the service, probe it for weaknesses without our permission, or reverse engineer it except where the law allows;
  • use Voke to harass, stalk, monitor or control anyone, including through a circle;
  • invite or share someone else’s data without their permission;
  • use automated tools to access Voke, other than AI apps connected through Voke’s own connection flow;
  • use Voke in breach of any law.

If you find a security problem, please tell us at [email protected]. See /security.

10. Sources and other services

Voke depends on Apple, Google and the AI services it connects to. They may change or stop their services, limit what Voke can read, or ask you to approve access again. Voke isn’t responsible for their services, and their terms apply to your use of them.

Apple is not a party to these terms and isn’t responsible for Voke or for supporting it. [Add Apple’s minimum terms for apps distributed through the App Store, or rely on Apple’s standard licensed application end user license agreement.]

11. Price

Voke is free during the beta. If we introduce paid plans, we’ll tell you the price before you’re charged, and any subscription will be sold and managed through the App Store.

12. Ending your use

  • You can stop using Voke and delete your account at any time in the app. What deletion does is described in the privacy policy.
  • We may suspend or close your account if you break these terms, if the law requires it, or to protect other people or the service. Where we can, we’ll tell you first and let you delete your account yourself.
  • If we shut Voke down, we’ll give you at least [30] days’ notice, and then delete all accounts and data.

13. Our content

Voke’s app, website, design and code belong to [Company legal name]. You may use them only as these terms allow.

14. Feedback

If you send us ideas or feedback, we may use them without owing you anything.

15. Disclaimers

Voke is provided “as is” and “as available”. To the extent the law allows, we make no promises that Voke will be accurate, available without interruption, or free of errors, or that it will suit any particular purpose.

Some places don’t allow these disclaimers, so they may not all apply to you. Nothing in these terms limits rights you have under consumer protection law that can’t be waived.

16. Limit of liability

To the extent the law allows, Voke isn’t liable for indirect, incidental, special or consequential losses, or for lost data, profits or revenue. Our total liability for any claim about Voke is limited to the greater of the amount you paid us in the 12 months before the claim and [CAD $100].

This doesn’t limit liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn’t allow us to limit.

17. Indemnity

If you break these terms or the law while using Voke, and that leads to a claim against us, you agree to cover our reasonable losses from it, to the extent the law allows.

18. Changes to these terms

We may change these terms. We’ll update the date at the top, and tell you in the app before a significant change takes effect. If you keep using Voke after that, the new terms apply. If you don’t agree, delete your account.

19. Law and disputes

These terms are governed by the laws of [Province/State] and the federal laws of [Country] that apply there. Disputes go to the courts of [Province/State], unless the law where you live gives you the right to bring them elsewhere.

20. General

  • If part of these terms can’t be enforced, the rest still applies.
  • If we don’t enforce a term straight away, we haven’t given up the right to.
  • You can’t transfer these terms to someone else. We can transfer them as part of a merger or sale, with notice to you.
  • These terms and the privacy policy are the whole agreement between you and us about Voke.

21. Contact

[Company legal name] [Address] [email protected]